Are your products made of genuine materials?
Yes, our products are crafted using high-quality materials. We ensure that our jewellery, hair accessories, and scarves/stoles are made to meet the highest standards of quality.
Do you offer customization or personalized items?
Currently, we do not offer customization or personalized items. However, we have a diverse range of products to choose from, allowing you to find the perfect piece that suits your style and preferences.
What sizes are available for your jewellery?
Our jewellery collection includes a variety of sizes to accommodate different preferences. We provide detailed size information on each product page to assist you in finding the right fit.
How do I care for my jewellery, hair accessories, and scarves/stoles?
To maintain the longevity and shine of your jewellery, we recommend storing them in a cool, dry place when not in use and keeping them away from direct sunlight or excessive moisture. Avoid contact with harsh chemicals, perfumes, or cosmetics. For scarves and stoles, follow the care instructions provided with the product, which may include gentle hand washing or dry cleaning.
What are your shipping options and delivery times?
We offer various shipping options, including standard and express delivery. Shipping times may vary depending on your location and the shipping method selected during checkout. You can find detailed information about shipping options and estimated delivery times on our website.
Do you offer international shipping?
Yes, we provide international shipping to many countries. However, please note that customs fees, taxes, and duties may apply depending on your country's regulations. Customers are responsible for any additional charges incurred during international shipping.
How can I contact your customer support team?
For any inquiries or assistance, our customer support team is available to help. You can reach us through the contact form on our website or by sending an email to firstname.lastname@example.org or calling/WhatsApping our customer care at 91-9930922809 | Mon-Sat, 10 AM to 7 PM. We strive to respond to all queries promptly and provide you with the necessary support.